Privacy Policy

Effective Date: July 6, 2026

This Privacy Policy explains how Los Arcos Mexican Restaurants (“Company,” “we,” “us,” or “our”) collects, uses, and shares personal information when you use our website.

By using this Website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

A. Information you provide directly

• Name
• Email address
• Phone number
• Messages or inquiries submitted through contact forms
• Reservation or catering requests

B. Information collected automatically

• IP address
• Browser type
• Device information
• Pages visited and time spent
• General location (based on IP)
• Cookies and similar tracking technologies

C. Reservation / service information (if applicable)

• Event or catering details
• Dining preferences you voluntarily provide

2. How We Use Your Information

We use personal information to:

• Respond to inquiries and customer service requests
• Process reservations or catering requests
• Improve our Website and services
• Send promotional updates (if you opt in)
• Maintain website security and prevent fraud
• Comply with legal obligations

3. Sharing of Information

We do not sell personal information in the traditional sense.

We may share information with:

• Website hosting providers
• Reservation or booking platforms
• Payment processors (if applicable)
• Marketing or analytics providers
• Legal or regulatory authorities when required

All third-party providers are required to protect your information.

4. Cookies & Tracking Technologies

We may use cookies to:

• Improve website performance
• Understand visitor behavior
• Remember user preferences

You may disable cookies in your browser settings, but some features may not function properly.

5. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

1. Right to Know

Request details about:

• What personal information we collect
• How we use it
• Who we share it with

2. Right to Delete

Request deletion of personal information, subject to legal exceptions.

3. Right to Correct

Request correction of inaccurate personal information.

4. Right to Opt-Out

If we ever “sell” or “share” personal information (as defined by law), you may opt out.

5. Right to Non-Discrimination

We will not deny services or charge different prices if you exercise your privacy rights.

6. How to Submit a Request

You may submit a privacy request by:

• Contacting us through our Website contact form
• Visiting either restaurant location
• Using the contact information listed on our Website

We may need to verify your identity before processing requests.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

9. Third-Party Links

Our Website may link to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates are effective when posted.

11. Contact Us

Los Arcos Mexican Restaurants
La Quinta & Rancho Mirage, California
Website: https://www.losarcosmexicanrestaurants.com